Reminder emails

These are the four emails your client can get for one unpaid invoice.

Paidwell sends them on the standard schedule: 3 days before the due date, then 3, 10 and 21 days after it. You can change the days. Each email goes out once per invoice, and only while the invoice is unpaid.

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Read each email in full

Heads-up, 3 days before the due date

From: Mara Lindqvist
To: accounts@hartwell-bakery.example

Subject: Invoice 2026-041 is due on 2 November 2026

Hi Sam, A short note before the due date: invoice 2026-041 for €1,250.00 is due on 2 November 2026, in 3 days. You can see the invoice and how to pay here: https://paidwell.example/i/7c41e9a2b8d0f6e3a5c19d42b7e08f61 Bank transfer to NL00 DEMO 0000 0000 00, reference 2026-041 If you have already paid, thank you. You can press "I've paid this" on the invoice page and I will check it. Best regards, Mara Lindqvist Mara Lindqvist Design Sent with Paidwell

Friendly, 3 days after the due date

From: Mara Lindqvist
To: accounts@hartwell-bakery.example

Subject: Invoice 2026-041 is still open

Hi Sam, I'm writing about invoice 2026-041 for €1,250.00, which was due on 2 November 2026. I can't see a payment for it yet. You can see the invoice and how to pay here: https://paidwell.example/i/7c41e9a2b8d0f6e3a5c19d42b7e08f61 Bank transfer to NL00 DEMO 0000 0000 00, reference 2026-041 If the payment is already on its way, thank you, and you can ignore this email. If anything on the invoice is unclear, reply to this email and I'll help. Best regards, Mara Lindqvist Mara Lindqvist Design Sent with Paidwell

Firm, 10 days after the due date

From: Mara Lindqvist
To: accounts@hartwell-bakery.example

Subject: Invoice 2026-041 is 10 days overdue

Hi Sam, Invoice 2026-041 for €1,250.00 was due on 2 November 2026 and is now 10 days overdue. I have not received the payment yet. Please pay it this week, or reply with the date I can expect it. The invoice and how to pay are here: https://paidwell.example/i/7c41e9a2b8d0f6e3a5c19d42b7e08f61 Bank transfer to NL00 DEMO 0000 0000 00, reference 2026-041 If you have already paid, press "I've paid this" on the invoice page or reply to this email, and I will check it on my side. Thank you, Mara Lindqvist Mara Lindqvist Design Sent with Paidwell

Final, 21 days after the due date

From: Mara Lindqvist
To: accounts@hartwell-bakery.example

Subject: Last reminder for invoice 2026-041, €1,250.00

Hi Sam, This is my last reminder about invoice 2026-041 for €1,250.00. It was due on 2 November 2026 and is now 21 days overdue. Please pay it within 7 days. If that is difficult, reply to this email and we can agree on a date that works for you. The invoice and how to pay are here: https://paidwell.example/i/7c41e9a2b8d0f6e3a5c19d42b7e08f61 Bank transfer to NL00 DEMO 0000 0000 00, reference 2026-041 If you have already paid, press "I've paid this" on the invoice page or reply with the payment date, and I will check it. Thank you, Mara Lindqvist Mara Lindqvist Design Sent with Paidwell

When your client replies, the email lands in your own inbox.

Each reminder carries your email address as the reply address. Your client writes back to you, and you answer from your usual email. Paidwell does not read or store replies.

When you mark an invoice paid, your client gets a short thank-you note.

You can switch thank-you notes off in Settings.

From: Mara Lindqvist
To: accounts@hartwell-bakery.example

Subject: Thank you, invoice 2026-041 is paid

Hi Sam, Thank you for paying invoice 2026-041 for €1,250.00. I have marked it as paid, so you will get no more reminders about it. You can still see the invoice here: https://paidwell.example/i/7c41e9a2b8d0f6e3a5c19d42b7e08f61 Best regards, Mara Lindqvist Mara Lindqvist Design Sent with Paidwell

On Pro you can rewrite the subject and every word of each email.

Write each tone the way you speak to clients. Fill in the details with placeholders like {client_name}, {amount} and {due_date}, and Paidwell puts in the right values for each invoice. Every email keeps the {invoice_link} so your client can open the invoice. Pro also leaves out the "Sent with Paidwell" line.

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Start with these four emails and change the days they go out.

The standard wording is ready from your first invoice. You choose the schedule.

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No card needed. Free for up to 5 clients.