Paidwell stores what it needs to send your reminders, and you can delete all of it.

This page explains what Paidwell keeps, why, and how to remove it. Questions go to hello@paidwell.example.

We store your account details and the clients and invoices you add.

When you sign up, we store your name, your email address and your password in a form that cannot be read back.

When you use Paidwell, we store:

• your business name, sender name, reply-to address, currency and timezone
• the payment details and payment link you add in Settings
• your clients and invoices, with every change to them (the invoice timeline)
• your reminder schedules and, on Pro, your own email wording
• your plan, and any upgrade request

We use this only to run Paidwell for you.

For each client we store the name, contact person, email address and your notes.

You add these details, and we use them only to send that client the reminders and the thank-you note for their invoices. We never email your clients for any other reason, and we never sell or share their details.

When your client opens their private invoice page, we record the day it was opened and whether they pressed "I've paid this". You see both on the invoice timeline.

We keep a copy of every email Paidwell sends for you.

That includes each reminder, each thank-you note, and the emails we send to you. You can read the exact text of every reminder in Reminders. The person who runs Paidwell can see these copies to check that sending works. They see counts of your clients and invoices in the owner's dashboard, never your invoice list.

Replies from your clients go straight to your own email address. Paidwell does not receive them.

We count page visits without cookies and without knowing who you are.

The visit counts tell us which pages people read. They hold no name, email or account. When you log in, one cookie keeps you logged in. We use no advertising or tracking cookies.

You can delete your account and everything in it from Settings.

Open Settings, go to "Delete my account" and enter your password. This removes your login, your business details, your clients, your invoices, your schedules and your reminders at once. It cannot be undone.

If you cannot log in, email hello@paidwell.example from the address on your account and we will delete it for you.